Who handles your data
OSTOHLO Studio, Ukraine, is responsible for the game services and website data described here. Use the support form or [email protected] for privacy questions and requests. We do not require a personal login to browse this website.
What is processed
Support collects your email, message, selected topic and language, and optional platform, app version and order reference. Delivery and security systems process IP addresses, request times and technical logs. Game progress and settings are stored on the device and may be included in operating-system backups. Purchase and content services can process a generated installation identifier, store transaction identifiers, receipts or purchase proofs, entitlement records and download requests. We do not receive full payment-card details from the stores. Optional Google or Apple sign-in links a protected provider identifier to your game account. Our server stores the linked wallet, owned heroes and outfits, supplies and transaction/reward records needed to restore them. Campaign progress and settings remain on the device. For Apple sign-in, the server exchanges a one-use code and stores an encrypted token so access can be revoked when you delete the account. We do not request access to your contacts or photos.
Why data is used
We use data to answer requests, deliver and restore purchased content, prevent fraud, and keep services reliable. Where applicable, the legal bases are performing the requested service or contract, legitimate interests in support and security, legal obligations, and consent when required. We do not sell personal data or use support messages for advertising.
Providers, security and cookies
Authorized studio staff, hosting and security providers such as Cloudflare, and transactional-mail providers may process the data needed for their work. Apple, Google and Unity purchasing components process relevant purchase and technical data under their own policies. Processing can occur outside Ukraine, with safeguards required by applicable law. We use HTTPS and restricted access. This site does not set advertising cookies; hosting or security providers may use essential cookies and technical delivery statistics.
Closing the Android download banner stores a preference on this device for seven days. It is not used to track visits.
Retention and your choices
Support records are kept while needed to resolve the request and meet legitimate security or legal needs, then deleted or anonymized. Purchase records may be retained longer for entitlements, fraud prevention and legal obligations; backups expire through their normal rotation. You may request access, correction, deletion or restriction, object where applicable, withdraw consent for consent-based processing, and complain to your data-protection authority. Use the Data deletion page; we may ask for proportionate proof of ownership. We respond within applicable legal deadlines.
Young players and policy changes
Wild Apples is a family game. Follow the age rating and availability shown by your regional store. Parents and guardians should supervise children's play, purchases and support requests. For privacy questions or requests concerning a child, contact [email protected] without including unnecessary personal details. Material changes to this policy will be published here with an updated date.
